Configure E-Commerce and Offline POS Synchronization

How to Configure E-Commerce and Offline POS Synchronization in Muhasib ERP
Overview
This guide will help you configure synchronization intervals and mappings while protecting against duplicate or cross-company records.
Background services may fetch/upload data at the set up interval. External status, local transactions, stock, payments, tax, and numbering can all be affected.
Who can do this
You need access to Global Configurations, relevant integration feature/operation permissions, and external-system authorization.
Before you start
Back up all involved databases. Use sandbox stores/endpoints. Prepare mapping rules for company, location, terminal, items, customers, tax, payment, numbering, stock, and order status.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
Back Office → Settings → Application/Global Settings → Offline POS Settings or Ecommerce Integration.
Configure E-Commerce and Offline POS Synchronization
Step 1: Confirm the active company and integration direction
Step 2: Configure the sandbox URL/connection and any approved store setting
Step 3: Configure automatic fetch/synchronization only after manual transfer succeeds
Step 4: Set a conservative polling/synchronization interval
Step 5: Configure default tax/type and mapping behavior
Step 6: Save and restart the relevant scheduler when required
Step 7: Transfer one synthetic order/sale
Step 8: Repeat the same transfer to verify deduplication
Step 9: Test timeout, partial response, conflict, and retry
Check your work
Compare and Confirm source and destination IDs, quantities, totals, tax, customer, payment, status, stock, and retry count. Confirm no duplicates.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
Disable automatic scheduling before remapping or restoring data.
Never retry blindly after an unknown response.
Related guides
Synchronize Offline POS Sales
Synchronize E-Commerce Orders
Configure Transaction Numbering
Configure Diagnostic Logging Safely
What to do next
Synchronize Offline POS Sales.