# Update, Disable, or Retire a System User

### Update, Disable, or Retire a System User

### Overview

This guide will help you change a user's identity or access, disable sign-in, or retire the account while preserving audit history.

Updates change authentication/access state. Source blocks deletion of a super administrator and states that historical transactions are retained for other users, but the exact removal implementation remains under verification.

### Who can do this

You need access to System Users Update; System Users Delete plus explicit account-retirement approval.

### Before you start

Identify the user by stable record ID and username. Review active sessions, assigned role/companies, transaction ownership, audit requirements, and replacement responsibility.

<div id="bkmrk-%F0%9F%9A%A8-importantmake-sure" style="border-left: 4px solid #dc2626; background: #fef2f2; padding: 12px 16px; margin: 15px 0; border-radius: 4px;">Before saving, check that the correct company is open and that you have permission to complete this task.</div>### Where to find it

Back Office → User Management → Manage System Users.

### Update, Disable, or Retire a System User

#### Step 1: Filter and select the exact user

#### Step 2: For profile/access changes, edit approved fields, role, Active User, or

For profile/access changes, edit approved fields, role, **Active User**, or **Allow Login**.

#### Step 3: Change the password only through the authorized credential-reset process

#### Step 4: Choose Update and confirm

#### Step 5: For immediate access suspension, disable Allow Login and/or Active User

For immediate access suspension, disable Allow Login and/or Active User before considering removal.

#### Step 6: Choose Delete only with explicit approval and after reading the

Choose **Delete** only with clear approval and after reading the transaction-history warning.

### Check your work

Confirm sign-in is allowed or denied as intended and that historical reports/activity still identify the user.

<div id="bkmrk-%F0%9F%92%A1-tipcheck-the-saved" style="border-left: 4px solid #2563eb; background: #eff6ff; padding: 12px 16px; margin: 15px 0; border-radius: 4px;">Take a moment to check your work before closing the window. This small check can save time later.</div>### If something goes wrong

- Do not delete an account solely to revoke access; disabling is safer when supported.
- Do not reassign a user to a broad role as a temporary fix.

### Related guides

- [Create a System User](https://docs.muhasiberp.com/link/183)
- [Grant and Revoke Muhasib Permissions](https://docs.muhasiberp.com/link/187)
- [Review User Activity](https://docs.muhasiberp.com/link/205)

### What to do next

<div id="bkmrk-%E2%9C%85-next-actioncontinu" style="border-left: 4px solid #16a34a; background: #f0fdf4; padding: 12px 16px; margin: 15px 0; border-radius: 4px;">[**Create a System User**](https://docs.muhasiberp.com/link/183).</div>