# Integration Monitoring and Recovery

Find failed external operations, protect successful work, and retry only the failed part.

# Recover from Tax Submission Failure

### Recover from Tax Submission Failure

### Overview

This guide will help you resolve a rejected or unknown tax submission without duplicating the local sale or authority invoice.

If this issue is stopping your work, do not worry. Follow the steps one at a time, and check the result before trying again.

The submission reaches a known, reconciled state or is escalated with complete evidence.

### Who can do this

You need access to Tax inquiry/retry and source-sale correction rights, with tax-owner approval.

### Before you start

Preserve local document, request ID, response, timestamp, payload hash/sanitized evidence, provider query result, and current stock/payment/ledger state.

<div id="bkmrk-%F0%9F%9A%A8-importantmake-sure" style="border-left: 4px solid #dc2626; background: #fef2f2; padding: 12px 16px; margin: 15px 0; border-radius: 4px;">Before saving, check that the correct company is open and that you have permission to complete this task.</div>### Where to find it

Open the source sale, tax/FBR report, response/history, and authorized retry action.

### Recover from Tax Submission Failure

#### Step 1: Classify failure as local validation, no request sent, rejected, accepted

Classify failure as local check, no request sent, rejected, accepted but not stored, or unknown.

#### Step 2: Query authority status using the original reference where supported

#### Step 3: Do not retry accepted or unknown submissions blindly

#### Step 4: Correct only rejected validation/mapping data through authorized source workflows

#### Step 5: Retry one eligible failed submission once

Retry one allowed failed submission once.

#### Step 6: Reconcile provider and local state, then document resolution

### Check your work

One local transaction maps to at most one accepted authority invoice and all local/provider identifiers and totals agree.

<div id="bkmrk-%F0%9F%92%A1-tipcheck-the-saved" style="border-left: 4px solid #2563eb; background: #eff6ff; padding: 12px 16px; margin: 15px 0; border-radius: 4px;">Take a moment to check your work before closing the window. This small check can save time later.</div>### If something goes wrong

- Follow current authority cancellation/credit-note rules for an accepted wrong invoice.
- Never delete the local sale or response to force a retry.

### Related guides

- [Diagnose an External Integration Failure](https://docs.muhasiberp.com/link/257)
- [Review FBR Tax Transactions](https://docs.muhasiberp.com/link/281)
- [Correct or Reverse a Customer or Agent Transaction](https://docs.muhasiberp.com/link/214)

### What to do next

<div id="bkmrk-%E2%9C%85-next-actioncontinu" style="border-left: 4px solid #16a34a; background: #f0fdf4; padding: 12px 16px; margin: 15px 0; border-radius: 4px;">[**Diagnose an External Integration Failure**](https://docs.muhasiberp.com/link/257).</div>