Monitor Automatic Offline POS Synchronization

Monitor Automatic Offline POS Synchronization
Overview
This guide will help you confirm automatic offline synchronization is running at the intended cadence and processing each transaction family once.
You get evidence of scheduler cadence and family-level synchronization health.
Who can do this
You need access to Offline sync and access to local pending and central transaction inquiries.
Before you start
Know the enabled setting, set up interval, last run, pending counts for sales, credit notes, quotations, and temporary sales, and central baseline.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
Open Sync Offline POS Data and relevant central inquiries.
Monitor Automatic Offline POS Synchronization
Step 1: Confirm the sync form remains open and connected to the correct company
Step 2: Record pending counts by transaction family
Step 3: Observe the next eligible automatic run
Observe the next allowed automatic run.
Step 4: Capture successes and errors by family
Step 5: Compare local pending state with central records
Step 6: Confirm the next run does not duplicate successes
Check your work
Pending decreases match central additions and every external/offline reference appears no more than once.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
The source timer ticks every minute, but set up eligibility may be less frequent.
Closing the form stops and disposes its timer.
Related guides
Configure Offline POS Synchronization
Recover from Partial Offline POS Synchronization
Synchronize Offline POS Sales
What to do next
Configure Offline POS Synchronization.