Reconcile E-Commerce Orders and Muhasib Sales

How to Reconcile E-Commerce Orders and Muhasib Sales in Muhasib ERP
Overview
This guide will help you compare and confirm retrieved external orders to Muhasib sales, payments, stock, tax, and remaining exceptions.
The integration population is reconciled and exceptions have controlled owners/actions.
Who can do this
You need access to E-commerce, sale inquiry, payment, stock, and tax report.
Before you start
Have provider order/export data, Muhasib external IDs/sale numbers, synchronization window, status mapping, and settlement data.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
E-Commerce Orders, Sale Inquiry, payment reports, Stock Ledger, and tax reports.
Reconcile E-Commerce Orders and Muhasib Sales
Step 1: Define the exact provider/company/time/status population
Step 2: Match each external ID to zero or one Muhasib sale
Step 3: Reconcile customer, lines, totals, tax, shipping, discounts, and payment
Step 4: Reconcile stock and returns/cancellations
Step 5: Classify missing, duplicate, rejected, or state-mismatched records
Step 6: Correct through source workflows and retain evidence
Check your work
Provider and Muhasib counts/values agree for the same scope, subject only to documented timing or rejected records.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
Separate order time, sync time, and sale-posting time.
Do not delete unmatched records to force counts to agree.
Related guides
Synchronize E-Commerce Orders
Convert an E-Commerce Order into a POS Sale
Retry a Partially Successful Integration Safely
What to do next
Synchronize E-Commerce Orders.