Review the Customer Change History Report
How to Review the Customer Change History Report in Muhasib ERP
Overview
This guide will help you identify when, how, and by whom a customer master record changed.
You get an audit trail or a focused gap where a change is not logged.
Who can do this
You need access to Customer Change History Report and authorized customer/user scope.
Before you start
Have customer, suspected date range, changed field/value, user, or business incident.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
Back Office → Sales & Customers → Customer Change History Report.
Review the Customer Change History Report
Step 1: Set company and date range
Step 2: Filter by customer/user/field where supported
Step 3: Review old value, new value, timestamp, and user
Step 4: Compare with current customer master
Step 5: Correlate with source evidence and User Activity
Step 6: Preserve filtered output for authorized review
Check your work
History sequence explains the current customer value and agrees with authorized evidence.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
- Absence from this report does not prove no change occurred.
- Protect personal data in exported history.