Review the Customer Change History Report

How to Review the Customer Change History Report in Muhasib ERP
Overview
This guide will help you identify when, how, and by whom a customer master record changed.
You get an audit trail or a focused gap where a change is not logged.
Who can do this
You need access to Customer Change History Report and authorized customer/user scope.
Before you start
Have customer, suspected date range, changed field/value, user, or business incident.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
Back Office → Sales & Customers → Customer Change History Report.
Review the Customer Change History Report
Step 1: Set company and date range
Step 2: Filter by customer/user/field where supported
Step 3: Review old value, new value, timestamp, and user
Step 4: Compare with current customer master
Step 5: Correlate with source evidence and User Activity
Step 6: Preserve filtered output for authorized review
Check your work
History sequence explains the current customer value and agrees with authorized evidence.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
Absence from this report does not prove no change occurred.
Protect personal data in exported history.
Related guides
Create a Customer
Review User Activity
Correct or Reverse a Customer or Agent Transaction
What to do next
Create a Customer.