# Review the Service Staff Recovery Report

### How to Review the Service Staff Recovery Report in Muhasib ERP

### Overview

This guide will help you analyze amounts attributed as recoveries to service staff and trace them to source transactions.

You get an explained recovery total without assuming it is commission or cash collected until verified.

### Who can do this

You need access to Service Staff Recovery Report and authorized staff/sales/payment scope.

### Before you start

Confirm the deployment's definition of recovery, period, staff, locations, source transaction types, and expected controls.

<div id="bkmrk-%F0%9F%9A%A8-importantmake-sure" style="border-left: 4px solid #dc2626; background: #fef2f2; padding: 12px 16px; margin: 15px 0; border-radius: 4px;">Before saving, check that the correct company is open and that you have permission to complete this task.</div>### Where to find it

Back Office → Sales &amp; Customers → Service Staff Recovery Report.

### Review the Service Staff Recovery Report

#### Step 1: Set company, dates, locations, and staff

#### Step 2: Generate the report

#### Step 3: Identify each recovery row's transaction type, reference, customer, and amount

#### Step 4: Confirm sign and status treatment

#### Step 5: Drill to source sale/payment

#### Step 6: Compare staff totals with related staff and payment reports

### Check your work

Representative rows compare and confirm to source transactions and the product-owner-confirmed recovery definition.

<div id="bkmrk-%F0%9F%92%A1-tipcheck-the-saved" style="border-left: 4px solid #2563eb; background: #eff6ff; padding: 12px 16px; margin: 15px 0; border-radius: 4px;">Take a moment to check your work before closing the window. This small check can save time later.</div>### If something goes wrong

- Do not use this report operationally until “recovery” is defined for the target deployment.
- Check staff assignment and payment status.

### Related guides

- [Review the Service Staff Sales Summary Report](https://docs.muhasiberp.com/link/514)
- [Review the Invoice-Wise Service Staff Report](https://docs.muhasiberp.com/link/499)
- [Review Payment Channels and Transaction Summaries](https://docs.muhasiberp.com/link/247)

### What to do next

<div id="bkmrk-%E2%9C%85-next-actioncontinu" style="border-left: 4px solid #16a34a; background: #f0fdf4; padding: 12px 16px; margin: 15px 0; border-radius: 4px;">[**Review the Service Staff Sales Summary Report**](https://docs.muhasiberp.com/link/514).</div>