# Receive a Customer Payment ### How to Receive a Customer Payment in Muhasib ERP ### Overview This guide will help you record money received from a customer and allocate it correctly. Muhasib records the receipt and updates customer and account balances according to allocation. ### Who can do this You need access to Customer Payment plus customer, account, payment-method, and transaction. ### Before you start Confirm customer, amount, date, payment method/account, reference, currency, and invoices to settle.

Before saving, check that the correct company is open and that you have permission to complete this task.

### Where to find it Back Office → Sales & Customers → Customer Payment. ### Receive a Customer Payment #### Step 1: Start a new customer payment #### Step 2: Select the customer and receipt date #### Step 3: Enter payment method, receiving account, amount, and reference #### Step 4: Allocate the receipt to eligible transactions when required Allocate the receipt to allowed transactions when required. #### Step 5: Confirm allocated plus unallocated value equals the receipt #### Step 6: Save once and issue the approved receipt ### Check your work Compare and Confirm the receipt, customer ledger, invoice balances, receiving account, and printed document.

Take a moment to check your work before closing the window. This small check can save time later.

### If something goes wrong - Search by reference before retrying a timed-out save. - Do not allocate more than the available receipt or allowed balance. ### Related guides - [Allocate or Update Customer Payment Transactions](https://docs.muhasiberp.com/link/209) - [Receive Customer Payments in Bulk](https://docs.muhasiberp.com/link/208) - [Pay or Refund a Customer](https://docs.muhasiberp.com/link/211) ### What to do next

[**Allocate or Update Customer Payment Transactions**](https://docs.muhasiberp.com/link/209).