Check the Installed Muhasib Version and Database Revision
How to Check the Installed Muhasib Version and Database Revision in Muhasib ERP
Overview
This guide will help you collect the application and database identifiers needed for upgrade checks and support.
These values identify the running application and connected database more reliably than installer filenames or old screenshots. Designer placeholders may differ from system-generated values.
Who can do this
You need access to Use requires the rights and business authority described by the workflow. Database, licence, user, company, or system changes require the responsible administrator.
Before you start
Confirm the intended workstation, database, company/workspace, user or subscription context, and preserve any in-progress work before proceeding.
Where to find it
Follow the launch, wizard, login, company-selection, Back Office, or power path described in the procedure; the available starting screen depends on current installation state.
Check the Installed Muhasib Version and Database Revision
Step 1: In Back Office, open About
Step 2: Record the displayed Product Name
Step 3: Record Version and build information exactly as shown
Step 4: Record Licence Type or plan without copying private tokens/IDs
Step 5: Record the Database Revision
Step 6: Close About without changing settings
Check your work
Make sure the values are legible and that the selected company/database is the one experiencing the issue.
If something goes wrong
If the expected result is not shown, stop repeated attempts, check the active database/workspace/user/licence context, preserve the exact message, and follow the related recovery article.
Related guides
- Request Muhasib Support
- Resolve a Muhasib Startup Interruption
- Create and Verify a Manual Backup
- Version, Build, Database Revision, and Release Notes Reference