Recover from a Database or Startup Failure

Recover from a Database or Startup Failure
Overview
This guide will help you identify the startup stage that failed and restore safe application access without risking the database.
If this issue is stopping your work, do not worry. Follow the steps one at a time, and check the result before trying again.
Startup resumes at the correct stage or the issue is isolated without uncontrolled database changes.
Who can do this
You need access to Application launch is general; connection, SQL Server, migration, restore, and settings changes require administration authority.
Before you start
Record stage, full sanitized message, time, version/build, server/database identity, last successful launch, recent changes, service/network state, free space, and verified backup.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
Launch Muhasib and use Database Setup/Connection Manager only after identifying the failure stage.
Recover from a Database or Startup Failure
Step 1: Stop repeated launch attempts if migration or write activity is possible
Step 2: Confirm executable/version and workstation clock/resources
Step 3: Check SQL Server service, network, server name, authentication, and database
Check SQL Server service, network, server name, authentication, and database availability without printing credentials.
Step 4: Confirm configuration points to the intended database
Step 5: Preserve logs and create/verify a backup before migration or repair
Step 6: Reproduce on an isolated copy where possible
Step 7: Escalate with sanitized evidence if integrity is uncertain
Check your work
Muhasib reaches login/company workspace and representative read-only reports show expected data/version.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
Do not create a new empty database merely because the existing one is unreachable.
Never restore over the target without explicit authorization and a pre-restore backup.
Related guides
Connect Muhasib ERP to an Existing Database
Restore a Database Backup Safely
Collect Safe Diagnostic Evidence for Support
What to do next
Connect Muhasib ERP to an Existing Database.