Recover Safely after Application or Workstation Failure

Recover Safely after Application or Workstation Failure
Overview
This guide will help you restore safe access after a crash, power loss, forced restart, or workstation failure and compare and confirm in-progress work.
If this issue is stopping your work, do not worry. Follow the steps one at a time, and check the result before trying again.
Application access is restored with in-progress outcomes classified and duplicates avoided.
Who can do this
You need access to Normal login/inquiry access; database, backup, or settings recovery requires administration authority.
Before you start
Record failure time, user, company, terminal, open forms/actions, pending offline data, background jobs, external requests, and last known backups.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
Restart workstation/application only after basic safety checks; then use relevant inquiries/status screens.
Recover Safely after Application or Workstation Failure
Step 1: Preserve workstation/local offline data and logs
Step 2: Confirm hardware, power, network, SQL Server, and storage stability
Step 3: Relaunch Muhasib and confirm database/company identity
Step 4: Search every in-progress transaction before re-entry
Step 5: Reconcile external submissions, offline sync, backup, and background operations
Step 6: Resume only confirmed incomplete work
Check your work
Source transactions, stock, parties, payments, tax/external states, and journals compare and confirm to the failure cutoff.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
Do not reinstall or clear local offline data before preserving it.
A crash after clicking Save may still have committed the record.
Related guides
Recover from a Database or Startup Failure
Prevent and Resolve Duplicate Transactions
Recover from an Interrupted Save, Finalize, or Conversion
What to do next
Recover from a Database or Startup Failure.