# Resolve Tax Integration Problems

### How to Resolve Tax Integration Problems in Muhasib ERP

### Overview

This guide will help you classify and resolve a tax-integration check, transport, rejection, unknown, or local/provider mismatch safely.

If this issue is stopping your work, do not worry. Follow the steps one at a time, and check the result before trying again.

One local transaction reaches one known authority state or is escalated with evidence.

### Who can do this

You need access to Tax integration inquiry/retry, source-sale correction, and responsible tax approval.

### Before you start

Preserve local transaction, request/reference, response code/message, timestamps, sanitized payload evidence, provider query result, tax values, and ledger state.

<div id="bkmrk-%F0%9F%9A%A8-importantmake-sure" style="border-left: 4px solid #dc2626; background: #fef2f2; padding: 12px 16px; margin: 15px 0; border-radius: 4px;">Before saving, check that the correct company is open and that you have permission to complete this task.</div>### Where to find it

Open source sale, tax/FBR report/history, settings, and authorized authority query/retry tools.

### Resolve Tax Integration Problems

#### Step 1: Confirm company, registration, connector, environment, and endpoint

#### Step 2: Classify local validation, authentication/network, rejected, accepted-not-stored, or unknown outcome

#### Step 3: Query provider status by original reference

#### Step 4: Correct rejected seller/buyer/item/unit/scenario/tax mappings at source

#### Step 5: Retry only confirmed unaccepted eligible records once

Retry only confirmed unaccepted allowed records once.

#### Step 6: Use official correction/cancellation/credit rules for accepted wrong invoices

### Check your work

Local/provider identifiers, statuses, lines, taxable values, taxes, totals, and ledgers compare and confirm.

<div id="bkmrk-%F0%9F%92%A1-tipcheck-the-saved" style="border-left: 4px solid #2563eb; background: #eff6ff; padding: 12px 16px; margin: 15px 0; border-radius: 4px;">Take a moment to check your work before closing the window. This small check can save time later.</div>### If something goes wrong

- Never retry accepted or unknown submissions blindly.
- Never delete stored responses to force submission.

### Related guides

- [Recover from Tax Submission Failure](https://docs.muhasiberp.com/link/282)
- [Review FBR Tax Transactions](https://docs.muhasiberp.com/link/281)
- [Prepare Muhasib for Tax Integration](https://docs.muhasiberp.com/link/275)

### What to do next

<div id="bkmrk-%E2%9C%85-next-actioncontinu" style="border-left: 4px solid #16a34a; background: #f0fdf4; padding: 12px 16px; margin: 15px 0; border-radius: 4px;">[**Recover from Tax Submission Failure**](https://docs.muhasiberp.com/link/282).</div>