Review Customer Financial Position
How to Review Customer Financial Position in Muhasib ERP
Overview
This guide will help you explain a customer's balance, due amount, ageing, receipts, credits, and outstanding invoices.
You get an explained customer balance suitable for collection, checking, or correction.
Who can do this
You need access to Relevant customer financial report access and authorized customer/company scope.
Before you start
Know the customer, as-of date, payment terms, opening balance, disputed items, unallocated receipts, credits, and expected control total.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
Back Office → Muhasib Financials → Customer Ledger, Due, or Ageing Report.
Review Customer Financial Position
Step 1: Select company, customer, and exact cutoff
Step 2: Review opening balance and transaction ledger
Step 3: Match sales, returns, receipts, refunds, credits, and allocations
Step 4: Review due dates and ageing buckets
Step 5: Identify unallocated, disputed, overdue, or duplicated values
Step 6: Compare customer total with the receivables control account
Check your work
Ledger closing, due/ageing total, invoice balances, and receivables control compare and confirm for the same scope.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
- Confirm payment terms and cutoff when ageing differs from expectation.
- Allocate receipts through the customer-payment workflow, not by editing reports.
Related guides
- Receive a Customer Payment
- Allocate or Update Customer Payment Transactions
- Trace a Source Transaction into the General Ledger