Allocate or Update Customer Payment Transactions
How to Allocate or Update Customer Payment Transactions in Muhasib ERP
Overview
This guide will help you allocate an existing customer receipt to the correct invoices or balances.
Invoice outstanding values and receipt allocation details are updated without changing the original money received.
Who can do this
You need access to Customer Payment update/allocation and access to affected transactions.
Before you start
Confirm the receipt, customer, available amount, intended invoices, and authorization to change allocation.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
Open Customer Payment, locate the receipt, and open its transaction-allocation action.
Allocate or Update Customer Payment Transactions
Step 1: Find the payment by stable document number or reference
Step 2: Review its existing allocations and available balance
Step 3: Select eligible customer transactions
Select allowed customer transactions.
Step 4: Enter allocation amounts without exceeding receipt or document balances
Step 5: Confirm total allocated and remaining unallocated amount
Step 6: Save once
Check your work
Reopen the payment and compare and confirm allocations, invoice balances, unallocated amount, and customer ledger total.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
- Do not use allocation to change the receipt amount or bank/cash account.
- Closed or reversed transactions may be unavailable.
Related guides
- Receive a Customer Payment
- Correct or Reverse a Customer or Agent Transaction
- Review Customer Financial Position