Resolve a Closed or Invalid Working Period
How to Resolve a Closed or Invalid Working Period in Muhasib ERP
Overview
This guide will help you identify the correct business/register/working period and process a transaction without unauthorized backdating or reopening.
If this issue is stopping your work, do not worry. Follow the steps one at a time, and check the result before trying again.
The transaction is recorded in the correct open period or routed to an approved adjustment process.
Who can do this
You need access to Transaction access; opening/closing/reopening periods requires specific authority.
Before you start
Confirm company, location, terminal, user, transaction date/time, fiscal year, register, period status, day-end state, and approval.
Where to find it
Back Office → Sales & Customers → Working Period/POS Register, or needed period administration.
Resolve a Closed or Invalid Working Period
Step 1: Stop and record the message and intended transaction time
Step 2: Confirm active company, workstation clock, terminal, and location
Step 3: Identify the relevant fiscal, working, and register periods
Step 4: Check whether the transaction belongs in the current period or
Check whether the transaction belongs in the current period or needs approved correction treatment.
Step 5: Open/reopen only through authorized policy
Step 6: Retest once and verify reporting cutoff
Check your work
Source document, register/day-end, and financial reports include it in the intended period exactly once.
If something goes wrong
- Do not change workstation date to bypass controls.
- Reopening a period can alter finalized reports and requires documented approval.