Map and Validate an E-Commerce Order
Map and Validate an E-Commerce Order
Overview
This guide will help you resolve an external order to the correct Muhasib customer, items, quantities, tax, shipping, payment, and totals.
The order is validated for conversion; no sale should be assumed until the POS action succeeds.
Who can do this
You need access to E-Commerce Orders plus customer/item lookup and any authorized master-maintenance rights.
Before you start
Have the external order, approved mapping rules, item variants/SKUs, customer policy, tax/shipping treatment, payment method, and stock/location rules.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
E-Commerce Orders → open the external order.
Map and Validate an E-Commerce Order
Step 1: Confirm provider and external order ID
Step 2: Match or create the customer only under approved rules
Step 3: Match each SKU/variant to the exact Muhasib item and unit
Step 4: Confirm quantities, prices, discounts, tax, shipping, and payment
Step 5: Resolve missing or ambiguous mappings instead of substituting items
Step 6: Compare external and Muhasib-calculated totals
Step 7: Mark the order ready for conversion where supported
Check your work
Every external line maps once and recalculated subtotal, discounts, tax, shipping, and grand total compare and confirm.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
- Review
shpy_tx_cal/tax policy when totals differ. - Never map an unknown SKU to a merely similar item.