Convert an E-Commerce Order into a POS Sale
Convert an E-Commerce Order into a POS Sale
Overview
This guide will help you convert one validated e-commerce order into one Muhasib POS sale.
Muhasib creates a POS sale through the set up POS type; source and provider status behavior requires verification.
Who can do this
You need access to E-Commerce Orders, PosSale, and PosSaleAdd; all referenced customer/item/payment permissions also apply.
Before you start
Confirm external ID is not already converted, mappings/totals are correct, stock is available, register/period is ready, and payment/delivery policy is approved.
Where to find it
E-Commerce Orders → open validated order → POS/conversion action.
Convert an E-Commerce Order into a POS Sale
Step 1: Search Muhasib for the external order ID
Step 2: Open the validated order and recheck customer, lines, totals, tax,
Open the validated order and recheck customer, lines, totals, tax, shipping, and payment.
Step 3: Start the POS conversion once
Step 4: Complete any required POS fields
Step 5: Confirm once and retain Muhasib sale number plus external ID
Step 6: Review source order status and provider acknowledgement
Check your work
Match one external ID to one sale and compare and confirm stock, customer, payment, tax, delivery, receipt, and provider state.
If something goes wrong
- The source separately demands PosSale and PosSaleAdd access.
- Never use the source-visible delete action to fix a duplicate without clear approval.
Related guides
- Map and Validate an E-Commerce Order
- Reconcile E-Commerce Orders and Muhasib Sales
- Correct or Reverse a Customer or Agent Transaction