Assign Service Staff or a Commission Agent
Assign Service Staff or a Commission Agent
Overview
This guide will help you attribute allowed sale lines or the transaction to the correct service staff member or commission agent.
Muhasib records attribution used by staff/agent sales, commission ledgers, payments, and reports. Returns may deduct commission based on settings.
Who can do this
You need access to Parent Sale permission plus service-staff/commission selection or assignment rights.
Before you start
Create/activate the staff or agent and check company commission settings, allowed items, calculation basis, and return policy.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
Open sale → line/transaction staff or commission-agent selection.
Assign Service Staff or a Commission Agent
Step 1: Select the applicable sale line or transaction
Select the needed sale line or transaction.
Step 2: Open Service Staff/Staff/Commission Agent selection
Step 3: Search and select the exact active person
Step 4: Confirm whether assignment applies to one line or the full sale
Step 5: Review calculated commission where shown
Step 6: Finalize the sale
Check your work
Compare and Confirm invoice, item-wise/service-staff reports, agent selling report, commission ledger, return, and eventual payment.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
- Do not select a user merely because names are similar.
- Correct attribution through the supported inquiry/update workflow before commission payment.
Related guides
- Create a Commission Agent
- Configure Customer, Credit, Loyalty, and Party Rules
- Pay a Commission Agent