Hold and Resume a POS Sale
Hold and Resume a POS Sale
Overview
This guide will help you pause an unfinished POS cart and resume the exact held sale later without posting a duplicate invoice.
Muhasib preserves an incomplete sale/cart. Whether it reserves stock or survives register/working-period closure needs verification.
Who can do this
You need access to POS Sale and needed hold/resume/update rights.
Before you start
Confirm customer/cart and organizational rules for held sales, stock reservation, register closure, and shift handover.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
Open POS sale → Hold; later open Active/Held Sales.
Hold and Resume a POS Sale
Step 1: Review customer, lines, quantities, selections, and current totals
Step 2: Choose Hold and enter a reference/note when available
Step 3: Confirm the cart clears without an invoice/payment
Step 4: Open held/active sales
Step 5: Identify the record by customer, reference, user, time, and total
Step 6: Resume it once, revalidate price/tax/stock, and complete or cancel through
Resume it once, revalidate price/tax/stock, and complete or cancel through the supported path.
Check your work
Confirm no posted sale/payment/GL entry exists while held and exactly one appears after finalization.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
- Do not start a duplicate cart if the held record seems missing; check company/terminal/user filters.