Review Sale Return Inquiry
How to Review Sale Return Inquiry in Muhasib ERP
Overview
This guide will help you find a sale return, inspect its original-sale link and current effects, and determine whether correction is required.
You get source-level evidence of the return and its correction needs.
Who can do this
You need access to Sale Return Inquiry and view rights for return, original sale, customer, payment, and stock details.
Before you start
Have return number/reference, original invoice, customer, item, date range, amount, or user.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
Back Office → Sales & Customers → Sale Return Inquiry.
Review Sale Return Inquiry
Step 1: Set company and date range
Step 2: Filter by return/original invoice/customer/item/status where supported
Step 3: Open the exact return
Step 4: Review returned quantities, price, tax, location, batch/serial, reason, and settlement
Step 5: Confirm link to the original sale
Step 6: Trace stock, customer, payment, and journal effects
Check your work
Inquiry/detail compare and confirm to original invoice, Sale Return Report, stock ledger, customer ledger, and refund/credit.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
- Expand scope and check company when a return is missing.
- Search for duplicates before entering another return.