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Rank Top or Least Customers

Rank Top or Least Customers

Overview

This guide will help you rank customers for a defined period using the report's selected sales measure.

You get a customer ranking suitable for analysis, not an automatic sales or credit decision.

Who can do this

You need access to Top/Least Customers and authorized customer/sales scope.

Before you start

Choose company, period, locations, customer/group scope, Top versus Least, result count, and measure.

Before saving, check that the correct company is open and that you have permission to complete this task.

Where to find it

Back Office → Dashboards & BI → Top/Least Customers.

Rank Top or Least Customers

Step 1: Set company/date/location/customer filters

Step 2: Choose Top or Least and the supported measure

Step 3: Generate/refresh

Step 4: Review customer identity, rank, value/quantity, returns, and ties

Step 5: Drill to Customer Wise Sales and customer financial position

Step 6: Separate performance ranking from credit-risk assessment

Check your work

Recalculate samples from Customer Wise Sales using identical filters and return treatment.

Take a moment to check your work before closing the window. This small check can save time later.

If something goes wrong

  • Consolidate duplicate customer masters before interpreting rank.
  • Do not infer profitability or collectability from sales value alone.

What to do next