Review the Customer Ledger Report
How to Review the Customer Ledger Report in Muhasib ERP
Overview
This guide will help you explain a customer's balance from opening through sales, returns, receipts, credits, refunds, and adjustments.
You get a transaction-level explanation of the customer balance.
Who can do this
You need access to Customer Ledger Report and authorized customer/company scope.
Before you start
Know customer, exact date range, expected opening/closing, unallocated items, and source documents.
Before saving, check that the correct company is open and that you have permission to complete this task.
Where to find it
Back Office → Muhasib Financials → Customer Ledger Report.
Review the Customer Ledger Report
Step 1: Select company, customer, and date range
Step 2: Confirm opening balance and direction
Step 3: Review every sale, return, receipt, credit, refund, and adjustment
Step 4: Recalculate running balance
Step 5: Drill to unexpected source records
Step 6: Compare closing with Due/Ageing and receivables control
Check your work
Opening plus valid activity equals closing and reconciles to source documents and control account.
Take a moment to check your work before closing the window. This small check can save time later.
If something goes wrong
- Check transactions before the range for opening differences.
- Confirm unallocated receipts and reversed documents.